TERMS AND CONDITION OF SALE

TERMS AND CONDITION OF USE

BY VISITING, BROWSING, SHOPPING, ACCESSING OR OTHERWISE USING THIS WEB SITE (THE "SITE") OPERATED BY ELITE-OPENERS.com / Quad Controls, Inc. YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

RETURN / RMA GUIDLINES (FOR NEW AND UNUSED RETURNS ONLY): >>> Download Warranty Request Form Here (1)     Returns must be in new, unopened, unused condition with all the original paperwork/ instructions and sent back within the allowed 14 days from received return period (some items and special orders are non-returnable**). (2)     Repair Parts, Replacement Parts & Radio Controls including but, not limited to, Receivers, Transmitters, Wireless keypads, other wireless devices and remotes are not returnable for any reasons (NO EXCEPTIONS). (3)     Returns must be placed securely in a separate packaging box when returning to Quad Controls to protect original product packaging from any damage during shipping (if the item is not placed in a separate box or if its original packaging is missing or damaged then the return will not be approved). (4)     Quad Controls is not liable for any lost or damaged return packages. Customer should purchase insurance or additional tracking options to verify safe return of the package. (5)     Customer is responsible for all shipping related costs.   Quad Controls will not pay any shipping costs or refund any shipping fees for any reasons. Customer is responsible for any shipping fees to and from the customer’s address. (6)     Return shipping labels are not provided for any reason. Quad Controls will help you locate a local UPS, FEDEX or USPS store near you if requested.  Please contact (800) 411-9226 for assistance. (7)     No returns will be accepted without an approved RMA number from Quad Controls, or if the item is NOT returned within the allowed return period.  Any returns sent to Quad Controls without an RMA number will require additional shipping charges and a 5.99 processing fee that must be pre-paid by customer to return the package and no refund will be made.  If no arrangements are made to return the non-approved package within 30 days from time of delivery to Quad Controls then the package will be disposed of with no refund to customer. (8)     All returns are subject to a minimum of 25% restocking fee and all Shipping fees are non-refundable and deducted from the refunded amount.  Customer is responsible for any and all return shipping fees. RMA numbers will expire if not used or return package has not been shipped within 3 business days from the date the RMA # was issued. (9)     If return package is lost, damaged or stolen during shipping then customer will be required to file a claim and go through the shipping company’s claims department for any recovery of damages. (10)  All returns are subject to final inspection and approval by Quad Controls before any refunds are made.  If the return does not conform to the guidelines above then your return will not be approved and customer will be responsible for any return shipping related fees (to be shipped back to the customer). Some returns may require manufacturer inspection and that process could take up to 10 business days before your return is approved or denied.  Refunds are normally issued by company check or by refunding the original credit card and can take up to 5 business days once approved by Quad Controls to process the refund. **non-returnable items include, but are not limited to, repair parts, replacement parts, radio controls, receivers, wireless devices and special order items.

WARRANTY REPAIRS / RMA GUIDLINES (FOR WARRANTY REPAIR OR REPLACEMENT ONLY): >>> Download Warranty Request Form Here (1)     Warranty Repairs or Replacements must have prior approval from Quad Controls and be within the allowed manufacturer’s time frame (Note: Quad Controls may not be able to assist in all warranty claims and you may be referred off to the manufacturer for your warranty needs). (2)     Repair Parts & Replacement Parts have no warranty beyond what the manufacturer offers on a case by case basis. (3)     Returns must be placed securely in a packaging box when returning to Quad Controls to protect product from any damage during shipping. (4)     Quad Controls is not liable for any lost or damaged return packages. Customer should purchase insurance or additional tracking options to verify safe return of the package. (5)     Customer is responsible for all shipping related costs; Quad Controls will not pay any shipping costs or refund any shipping fees for any reasons. Customer is responsible for any shipping fees to and from the customer’s address. (6)     Return shipping labels are not provided for any reasons; Quad Controls will help you locate a local UPS, FEDEX or USPS store near you if requested.  Please contact (800) 411-9226 for assistance. (7)     No packages will be accepted without an approved RMA number.  Any packages sent to Quad Controls without an RMA number will require additional shipping charges and a $5.99 processing fee that must be pre-paid by customer to return the package, and no warranty repairs will be made. If no arrangements are made to return the non-approved package within 30 days from time of delivery to Quad Controls then the package will be disposed of with no replacement or reimbursement to the Customer. (8)     Customer is responsible for all return shipping fees. RMA number's will expire if not used or return package has not been shipped within 5 business days from the date the RMA number was issued. (9)     If the return package is lost or damaged during shipping then customer will be required to file a claim directly with the shipper’s claims department for any recovery of damages. (10)  All warranty repairs or replacements are subject to the manufacturer’s terms and timeframes. Quad Controls is not liable for any damages due to shipping, manufacturer delays, warehouse delays or any other issues that may occur from the warranty repair or replacement. (11)  Processing times for warranty items vary and depend on the manufacturer involved. Quad Controls will assist in the process but cannot guarantee any specific timeframes (in most cases it does not take more than 5 to 10 business days but it is not guaranteed).

Copyright Complaints
If you believe that your work has been copied in a way that constitutes copyright infringement, please contact:
ELITE-OPENERS.com / Quad Controls, Inc.
2580 Anthem Village Dr.
Henderson NV, 89052
Phone: 800-411-9226
Fax: 888-336-3023
Email: quadcontrols@gmail.com;jenny@jennsoft.com

Disagreement with These Terms and Conditions
If you disagree with any of the terms and conditions of this User Agreement, please do not visit, browse, shop, access or otherwise use this Site.